Kebijakan pengiriman

SHIPPING & DELIVERY POLICY

ORDER PROCESSING TIME We know you are excited to receive your Mimori pieces! All orders are packed with care at our North Jakarta facility.

• Orders placed and paid before 3:00 PM WIB will be processed and shipped on the same day.

• Orders placed after 3:00 PM WIB will be processed and shipped on the following business day.

LOGISTICS & COURIER PARTNERS To ensure that we can reach our customers safely and efficiently across Indonesia, our website's checkout is seamlessly integrated with Biteship. This allows us to provide you with the most reliable local logistics services, including:

• SiCepat

• JNE

• J&T

• Grab

• Gojek

You have the full freedom to choose the delivery service and speed that best suits your needs directly at the checkout page.

MARKETPLACE PURCHASES If you prefer shopping through our official Shopee store, we offer an even wider array of logistics service options to accommodate your preferences. For Shopee purchases, you can select from:

• AnterAja

• SiCepat

• Ninja Express

• J&T

• JNE Regular

• ID Express

• Gojek

• Grab

SHIPPING RATES & DELIVERY ESTIMATES Shipping fees are calculated automatically at checkout based on your exact location and the total weight of your items.

• Jabodetabek Area: Standard delivery typically takes 1-3 business days.

• Outside Jabodetabek: Standard delivery typically takes 3-7 business days.

• Instant/Same-Day: Available for selected areas within Jakarta and surrounding regions.

ORDER TRACKING Once your order has been dispatched, you will receive a notification containing your tracking number. You can use this number to monitor your package's journey right to your doorstep.